Privacy
Policy

Last updated: February 25, 2025

1Introduction

At Robi AI Technologies ("we", "our", "Robi AI"), we take the protection of your personal data very seriously. This policy describes how we collect, use and protect your information when you use our invoicing service.

2Data collected

As part of our service, we collect:


**Identification data**: name, email address, phone number

**Professional data**: business name, registration number, business address, industry

**Billing data**: client information, invoiced amounts, payment history

**Technical data**: IP address, browser type, pages visited, session duration

**Payment data**: processed exclusively by Stripe and PayPal (we do not store your banking data)

3Purpose of processing

Your data is used to:

  • Provide and manage our invoicing service
  • Process your payments and subscriptions
  • Send service-related notifications
  • Improve our products and services
  • Provide customer support
  • Comply with our legal and regulatory obligations

    • 4Legal basis

    The processing of your data is based on:

  • Contract performance : to provide the service you subscribed to
  • Consent : for marketing communications
  • Legitimate interest : to improve our services
  • Legal obligations : invoice retention (10 years)

    • 5Data retention

  • Account data : retained during your subscription + 12 months after closure
  • Billing data : 10 years (legal requirement)
  • Technical data : 13 months maximum
  • Cookies : 13 months maximum

    • 6Your rights

    Under GDPR, you have the following rights:

  • Right of access : obtain a copy of your data
  • Right to rectification : correct inaccurate data
  • Right to erasure : request deletion of your data
  • Right to portability : receive your data in a structured format
  • Right to object : object to the processing of your data
  • Right to restriction : restrict the processing of your data

    • To exercise these rights: privacy@robi.ai

    7Security

    We implement technical and organizational security measures:

  • AES-256 encryption of data at rest
  • TLS 1.3 encryption in transit
  • Two-factor authentication available
  • European hosting (GDPR compliant)
  • Regular security audits
  • Least privilege access principle

    • 8Cookies

    We use cookies for:

  • Essential cookies : site functionality and authentication
  • Analytics cookies : understanding service usage (via a privacy-respecting tool)
  • Preference cookies : remembering your choices (language, theme)

    • You can manage your cookie preferences at any time.

    9Contact

    For any questions about this policy:


    Robi AI Technologies - DPO

    42 rue de la Innovation

    75001 Paris, France

    privacy@robi.ai


    You may also file a complaint with the CNIL: www.cnil.fr

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